'Barbarism is the natural state of mankind,' the borderer said, still staring somberly at the Cimmerian. 'Civilization is unnatural. It is a whim of circumstance. And barbarism must always ultimately triumph.'

-Robert E. Howard
Beyond The Black River

Corrupt Cliffs

Corrupt Cliffs
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Showing posts with label online ordering. Show all posts
Showing posts with label online ordering. Show all posts

Monday, March 16, 2020

Buying New Paintbrushes (from Canada)

Like many of you, I watch Youtube videos. I am sure at least a few of you watch some of the various miniature painting channels out there. From time to time I feel the need to check out some of the brushes these channels recommend and so I go in search of brands like Windsor & Newton, Rosemary & Co, Raphael, Broken Toad, Army Painter, GW etc.

If you are from Canada and don't have an art store close to you, or conveniently located, you are probably going to hit Amazon and try and buy some. Whenever I have tried this I end up finding ok priced brushes with huge shipping costs or hugely expensive brushes with free shipping. Generally, these brushes aren't even a Prime item, so you are waiting for several weeks. What advantage do we get buying from Amazon?

I will admit if you are buying something like Army Painter, you can grab these on Amazon as a Prime item. Still, we are looking at about $35 for a set of 3, and we are limited in what we are buying. I have certainly gone down this route, but I haven't used them. I don't paint a lot and when one of these died I didn't want to have to spend another $35 for the pack.

Looking for brushes this time I felt frustrated and felt like I had no real options. This isn't the first time I have looked, but something clicked in my brain this time and I realized I had become 100% reliant on Amazon. As convenient as it can be they don't always have the best price or the product I want. Still, I was warry about shipping prices, but decided to have a look around to see what else was out there.

I had a couple of places recommended, and to be fair they were probably better than Amazon, but the shipping was still pretty high. While I was looking I did come across a website, https://www.jacksonsart.com/, upon opening it I was greeted with a pop-up asking if I wanted to shop in CAD dollars and that if I ordered over $85 I got free shipping. Why yes, I DO want to shop in CAD! Off I went expecting to find ultra-expensive brushes. What I found were reasonably priced brushes. Not cheap, but not the horrible prices I was expecting. We are talking sub $20CAD here for a Size 1. For an "apples to apples" comparison they have a W&N Series 7 size 1 for ~$16CAD, certainly cheaper than the $25 at Amazon.

If you have done any shopping online, you know shipping can make or break your decision. Finding a $15 item with $20 shipping isn't going to rush to make you click that checkout button. Happy with the prices but a little nervous about the shipping, especially given that the company was situated in the UK, I added a couple of Raphael 8404s to the cart and a new pen. I clicked checkout to see how bad the shipping was. I have polled a number of friends to guess how much the shipping would be. Guesses ranged from about $10 to about $30. Frankly, I felt these were decent guesses. But what did I actually pay to get my two brushes and a pen to Canada?

Yes. That is correct. $1.82CAD. Not only did I click yes, but I wrote an article about this experience so more of you can have the same one. This isn't overnight "PRIME" shipping, but it was listed as 2 weeks, which is pretty close to the time the W&N Series 7 from Amazon was listed to get to me. How did they do time-wise? I order the brushes on Feb 14th, 2020 and I received them on March 4th 2020. 19 total days from Order to arrival. Pretty decent and close to the time estimation, and for $1.82CAD from the UK? I will certainly order again.

The only thing I haven't had to check out is their customer service, ie how well they handle a complaint if a brush arrives broken etc. Until I have an experience with them that is bad I will give them the benefit of the doubt in this regard and give them..........


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